FAQ for our clinic in senawang

FAQ FOR KLINIK PRIMARIA SENAWANG

General Questions

Klinik Primaria Senawang is open 24 hours a day, 7 days a week to serve the community and cater to their medical needs at any time.

While walk-ins are welcome at Klinik Primaria Senawang, it is recommended to call ahead and make an appointment to minimize your waiting time and ensure a smooth visit.

Yes, the clinic accepts patients with panel card holders of PM Care, Health Connect, and AIA. Please bring your insurance card and any necessary documents with you to your appointment.

Klinik Primaria Senawang offers a wide range of services, including general check-ups, ECG and heart assessments, nebulizer treatments for asthma, blood and urine tests, pre-employment, student, and pre-marital medical check-ups, minor surgeries, wound care, and vaccinations for children and adults.

Klinik Primaria Senawang accepts a wide range of panel cards to provide more patients with access to our premium medical services. The panel cards we accept include PM Care, Health Connect, AIA, Medilink Global, Medkad, We Care, Emas, Mednefits, Miya, International Assistance, IHP, Red Alert Online, Health Metrics, G-Flex, Samsung SDI, Nam Heng Safety Glass, Thye On Tong, and Ceramtec. If you have a panel card from one of these providers, you can enjoy the benefits and coverage when receiving treatment at our clinic.

Payment & Insurance

Klinik Primaria Senawang accepts cash, credit cards, QR code, and debit cards for payment. Please ensure you have a valid form of payment with you during your visit.

It is best to contact your insurance provider to verify your coverage for specific services. You can also call our clinic and provide your insurance details; our staff will help determine your eligibility for coverage.

In most cases, Klinik Primaria Senawang will directly bill your insurance provider for covered services. However, it is important to verify this with our clinic staff and your insurance provider to ensure a seamless billing process.

If you don’t have insurance or your insurance doesn’t cover a specific service, you will be responsible for the payment. Our clinic strives to provide premium medical treatment at affordable prices, and our staff can assist you with any questions or concerns about the cost of services.

We understand that medical expenses can be a financial burden for some patients. Please discuss your situation with our clinic staff during your visit, and we will do our best to work with you in creating a feasible payment plan for your medical expenses.

An ECG (electrocardiogram) is a non-invasive test that measures the electrical activity of your heart. Heart assessments are used for screening purposes (resting ECG) and in emergency situations (to rule out angina).

An ECG usually takes about 10-15 minutes to complete. The overall duration of your heart assessment may vary depending on the complexity of the test and any additional tests that may be required.

While a referral is not always required, it is recommended to consult with your primary care physician before scheduling an ECG and heart assessment to ensure it is necessary based on your medical history.

No special preparation is needed for a standard ECG. However, please inform our doctor of any medications you are currently taking, as some may affect the test results.

An ECG is a non-invasive and safe procedure with minimal risks. However, if you experience any discomfort during the test, please inform our doctor immediately.

Vaccination is crucial in preventing the spread of infectious diseases and protecting individuals from serious illnesses that can lead to long-term health complications.

We offer a range of vaccines for both adults and children, including those for hepatitis B, influenza, pneumococcal disease, and HPV.

The recommended vaccination schedule varies depending on the vaccine and age group. Our healthcare professionals can advise on the appropriate schedule for each individual.

Most people experience little or no side effects from vaccines. However, some may experience mild symptoms such as fever, soreness at the injection site, or fatigue.

You can call our clinic or visit us in person to schedule a vaccination appointment.

Blood and urine tests can help diagnose a wide range of health conditions and diseases, and can also provide information on overall health and wellness.

We offer a variety of blood and urine tests, including complete blood count (CBC), liver function tests, kidney function tests, blood glucose tests, and urine analysis.

Depending on the test, you may be asked to fast for a certain period of time before the test, or to avoid certain medications or supplements. Our healthcare professionals will provide specific instructions for each test.

The turnaround time for test results varies depending on the test and the laboratory used. Our healthcare professionals can provide an estimated timeframe for each test.

You can call our clinic or visit us in person to schedule a blood or urine test appointment.

A couple checkup is a medical examination designed for couples to assess their overall health and wellness, and to identify any potential reproductive or fertility issues.

A couple checkup may include a physical examination, blood and urine tests, STI screenings, and other diagnostic tests as needed.

The duration of a couple checkup varies depending on the tests and examinations performed. Our healthcare professionals can provide an estimated timeframe for each individual.

A couple checkup is recommended for couples who are planning to start a family or who are experiencing fertility issues. It can also help identify any potential health issues that may impact reproductive health.

You can call our clinic or visit us in person to schedule a couple checkup appointment.

A general consultation is a medical appointment with a healthcare professional for general health concerns or issues.

A general consultation may involve a physical examination, discussion of symptoms or concerns, and may lead to further testing or referral to a specialist as needed.

Anyone with general health concerns or issues can schedule a general consultation. It is also recommended for those who have not had a medical checkup in a while.

The duration of a general consultation varies depending on the reason for the visit and the healthcare professional’s assessment. Our healthcare professionals can provide an estimated timeframe for each individual.

You can call our clinic or visit us in person to schedule a general consultation appointment.

Minor surgeries are medical procedures that are typically performed on an outpatient basis and do not require general anesthesia.

We offer a range of minor surgeries, including mole removal, skin tag removal, wound suturing, and ingrown toenail removal.

Pain during and after a minor surgery may vary depending on the procedure and individual pain tolerance. Our healthcare professionals will provide appropriate pain management and local anesthesia as needed.

The duration of a minor surgery varies depending on the procedure. Our healthcare professionals can provide an estimated timeframe for each individual.

You can call our clinic or visit us in person to schedule a minor surgery appointment.

A student body checkup is a medical examination designed for students to assess their overall health and wellness, and to identify any potential health issues.

A student body checkup may include a physical examination, blood and urine tests, and other tests or evaluations as needed.

A student body checkup is important for identifying any potential health issues that may impact academic performance or overall wellbeing.

The duration of a student body checkup varies depending on the tests and examinations performed. Our healthcare professionals can provide an estimated timeframe for each individual.

Parents or students can call our clinic or visit us in person to schedule a student body checkup appointment.

It is recommended to have a general check-up at least once a year or as advised by your doctor based on your age, medical history, and specific risk factors.

During a general check-up, our experienced doctor will assess your overall health, focusing on your chief complaint, such as throat pain, and perform a thorough examination related to the issue.

Yes, if you have specific concerns or requests for tests, please inform our doctor during your consultation, and they will advise you on the appropriate tests based on your needs.

Fasting may be required for certain blood tests. Please consult with our clinic staff when scheduling your appointment for specific instructions.

The time it takes to receive your test results may vary depending on the tests performed. Our clinic staff will provide you with an estimated time frame when you schedule your appointment.

The pneumococcal vaccine is recommended for infants, young children, adults over the age of 50, and individuals with chronic medical conditions or compromised immune systems. Consult with our healthcare professional to determine if the vaccine is right for you or your family members.

Side effects of the pneumococcal vaccine are generally mild and can include pain, redness, or swelling at the injection site, as well as low-grade fever. In rare cases, severe allergic reactions may occur. Our experienced staff will monitor you closely during and after the vaccination process to ensure your safety.

The number of doses depends on the patient’s age, risk factors, and the type of pneumococcal vaccine administered. Our healthcare professionals will provide personalized recommendations based on your specific needs.

Yes, the pneumococcal vaccine can be given at the same time as certain other vaccines, as long as different injection sites are used. Discuss your options with our healthcare provider to determine the best vaccination schedule for you.

The pneumococcal vaccine is effective in preventing many common strains of Streptococcus pneumoniae, which cause pneumococcal diseases.

The Infanrix 5-in-1 vaccine is recommended for infants from the age of 6 weeks. It is typically administered in three doses at 2, 4, and 6 months of age.

Side effects are usually mild and may include fever, irritability, and redness or swelling at the injection site. If you have concerns about your baby’s reaction to the vaccine, consult our doctor for guidance.

Yes, the Infanrix 5-in-1 vaccine can be administered to infants who have received a first dose of the Hepatitis B vaccine at birth.

Apart from the Infanrix 5-in-1 vaccine, your baby may require additional vaccinations, such as pneumococcal, rotavirus, and measles-mumps-rubella (MMR) vaccines, among others. Our doctor will provide a personalized immunization schedule based on your baby’s age and health.

You can schedule an appointment for your baby’s vaccinations by contacting our clinic directly via phone or email. Our friendly staff will assist you in booking a convenient time for your visit.

The GDL assessment checks for general physical fitness, vision and hearing, as well as any underlying medical conditions that may affect your ability to drive safely. Specific requirements may vary, but our doctor will guide you through the entire process.

The GDL assessment typically takes between 30 to 60 minutes, depending on your medical history and any additional tests required. We strive to provide a quick and efficient service to minimize waiting times.

Yes, please bring a valid government-issued identification and any relevant medical records or prescriptions that may be related to your assessment. This will help our doctor to better understand your medical history and provide a more accurate evaluation.

If you do not meet the necessary medical requirements, our doctor will advise you on the next steps, which may include further medical tests or treatments. It is essential to address any health concerns before attempting to obtain your GDL.

Yes, we encourage you to schedule an appointment for your GDL assessment to minimize waiting times and ensure a smooth experience. You can contact Klinik Primaria Senawang and book your appointment online through our website.

Yes, the Hepatitis B vaccine is safe and effective. It has been in use since 1986 and does not contain any blood products, as it is made synthetically.

The Hepatitis B vaccine is recommended for all infants at birth and for children up to 18 years old.

Yes, adults can receive the Hepatitis B vaccine, particularly those with diabetes or at high risk for infection due to their jobs, lifestyle, living situations, or country of birth.

No, the Hepatitis B vaccine cannot clear a current HBV infection or benefit those who have recovered from a past infection. The vaccine is meant to provide protection for those who have not been infected.

A complete Hepatitis B vaccine series typically includes three doses administered over a period of six months to ensure lifelong protection against the virus.

We offer a variety of cancer screening tests, including blood tests, imaging tests, and physical examinations. The specific tests recommended for you will depend on your individual risk factors and medical history.

The frequency of cancer screening depends on your age, risk factors, and the type of screening test. Our doctor will discuss your individual needs and recommend an appropriate screening schedule based on your specific situation.

Coverage for cancer screening varies by insurance provider and panel. We accept a wide range of panels, including PM Care, Health Connect, AIA, and more. Please contact your insurance provider or panel card issuer to confirm if cancer screening is covered under your plan.

Prior to your appointment, our team will provide you with any necessary instructions specific to the screening tests you will undergo. It’s essential to follow these instructions and inform our doctor of any medical conditions or medications you are taking.

If your screening test results suggest an issue, our doctor will discuss the findings with you and recommend any further testing or referrals to specialists as needed. Our priority is to provide timely and accurate care, empowering you to take proactive steps towards maintaining your health.

The medical requirements for a PSV license typically include a general health assessment, vision test, hearing test, and other examinations deemed necessary by the medical practitioner to ensure the driver’s fitness to operate a public service vehicle.

The frequency of medical check-ups for PSV licenses may vary depending on the licensing authority and the driver’s age. It is recommended to consult with the local licensing authority for specific guidelines.

The medical check-up process for a PSV license typically takes around 30 minutes to an hour, depending on the individual’s health and the examinations required.

Yes, after completing the medical check-up at Klinik Primaria Senawang, you will receive a medical certificate confirming your fitness to drive a public service vehicle, which you can submit to the licensing authority.

Depending on the nature of the medical condition, it may or may not affect your eligibility for a PSV license. The medical practitioner will assess your overall health and determine whether your condition may impact your ability to safely operate a public service vehicle.

Typhoid Vaccination is essential for food handlers, as required by the Food Hygiene Regulations 2009. Additionally, individuals who frequently travel to areas with a high risk of typhoid or those in close contact with a typhoid carrier should also consider getting vaccinated.

Typhoid vaccinations are usually required every three years for food handlers. However, the frequency may vary depending on your specific situation and risk factors. Consult with our doctor for personalized advice.

Side effects from the Typhoid Vaccination are generally mild and may include soreness at the injection site, low-grade fever, and fatigue. Serious side effects are rare, but if you experience any unusual symptoms after the vaccination, consult our doctor immediately.

It is essential to consult with our doctor before getting vaccinated if you are pregnant or breastfeeding. In some cases, the Typhoid Vaccination may be recommended, but the decision will depend on the individual’s risk factors and overall health status.

Coverage for Typhoid Vaccination may vary depending on your insurance plan or panel provider. Klinik Primaria Senawang is affiliated with several panels, so it’s essential to check with your insurance company or panel provider to determine if the vaccination is covered.

The required Meningococcal Quadrivalent (ACYW-135) vaccine should be taken at least two weeks before your flight to the Holy Land. For additional immunizations, such as the Influenza and Pneumokokus vaccines, it is recommended to receive them one month prior to your departure.

Yes, all vaccines administered at our clinic are safe and have been approved by the relevant health authorities.

Yes, the Meningococcal Quadrivalent (ACYW-135) vaccine can be obtained for free from government clinics and hospitals. However, additional immunizations, such as the Influenza and Pneumokokus vaccines, may not be covered and would need to be borne by the pilgrims themselves.

The Meningococcal Quadrivalent (ACYW-135) vaccine provides immunity for two years. The Influenza vaccine offers protection for one year, while the Pneumokokus vaccine maintains body immunity for five years.

As with any vaccination, there may be mild side effects such as pain or swelling at the injection site, mild fever, or fatigue. However, these side effects are generally short-lived and should not cause significant discomfort. If you experience any severe or persistent side effects, consult with our doctor for further guidance.

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